DO NOT bring your CHILDREN here! The two men doing their nails were not kind to my 5 and 6 year old girls. They seemed very annoyed to be doing there nails and rushed through it. A Mani/Pedi lasted about 15 minutes!
Barbara Bouchard
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September 27, 2023
Friendly atmosphere, excellent service and an all around good time. I have been coming here with my daughter since Vivi nails opened and I haven’t gone anywhere else for my nails since. I love the work they do and it feels like family when we walk in the door. Highly recommend!
Christine Bouchard
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September 27, 2023
I have been coming to vivi nails since it opened and I absolutely love it. Everyone is so friendly and do an excellent job! I even got my wedding nails done here 🥰 highly recommend
Sherona Varulkar
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June 03, 2024
I called and asked their regular mani pedi rate. I walked in and confirmed the price and we agreed. While I was awaiting pedicure they showed me a price chart with the price they had quoted without specifying what it was for. Since their language skills were a bit challenged I saw the price I was quoted. So I agreed to it. Turns out they were showing me only pedicure prices without the regular pedicure. Thus they ended up charging me $10 extra per person, claiming I agreed to a special pedicure. They feigned ignorance about bait and switch. They have been practicing this tactic for a while now. Deceptive. I will never go there again.
Stefanie Fedun
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April 29, 2024
Worst nail customer service I have ever experienced. I made my appointment online for a UV Gel fill in ($55) since I already have gel from my main nail salon. I called to confirm they got the appointment, and also made appointment for two other women and our daughters for manicure and pedicures. They gave me an attitude when I walked in telling me to not make appointments online. They told my daughter to sit in the pedicure chair where she waited for 15 minutes and nobody came over to help her.
When I was finished they told me my UV gel fill in was $70, and my daughters was $10. I said I made appointment for a fill in and I didn't get a full set which is priced $70. They said they charge $15 for gel nail polish.
So what they're saying is that you can go get the gel put on your nails but no polish for $55. NO other nail salon does that.
The woman who did my nails put me on the phone with the manager, (Elaine?) who would not let me finish a sentence and kept talking over me. This back and forth conversation went on. I said okay, I will go next door and get cash. To which the woman who did my nails LOCKED THE DOOR and put her hand on my shoulder telling me I cannot leave.
My nails were okay, not great. They barely had any colors to choose from. My friend's nails were horrible.
I do not recommend this place to anyone. There are so many other places in Riverhead that are much better and less expensive. STAY AWAY.
Our Address
1769 Old Country Rd, Riverhead, NY 11901, USA
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DO NOT bring your CHILDREN here! The two men doing their nails were not kind to my 5 and 6 year old girls. They seemed very annoyed to be doing there nails and rushed through it. A Mani/Pedi lasted about 15 minutes!
Friendly atmosphere, excellent service and an all around good time. I have been coming here with my daughter since Vivi nails opened and I haven’t gone anywhere else for my nails since. I love the work they do and it feels like family when we walk in the door. Highly recommend!
I have been coming to vivi nails since it opened and I absolutely love it. Everyone is so friendly and do an excellent job! I even got my wedding nails done here 🥰 highly recommend
I called and asked their regular mani pedi rate. I walked in and confirmed the price and we agreed. While I was awaiting pedicure they showed me a price chart with the price they had quoted without specifying what it was for. Since their language skills were a bit challenged I saw the price I was quoted. So I agreed to it. Turns out they were showing me only pedicure prices without the regular pedicure. Thus they ended up charging me $10 extra per person, claiming I agreed to a special pedicure. They feigned ignorance about bait and switch. They have been practicing this tactic for a while now. Deceptive. I will never go there again.
Worst nail customer service I have ever experienced. I made my appointment online for a UV Gel fill in ($55) since I already have gel from my main nail salon. I called to confirm they got the appointment, and also made appointment for two other women and our daughters for manicure and pedicures. They gave me an attitude when I walked in telling me to not make appointments online. They told my daughter to sit in the pedicure chair where she waited for 15 minutes and nobody came over to help her. When I was finished they told me my UV gel fill in was $70, and my daughters was $10. I said I made appointment for a fill in and I didn't get a full set which is priced $70. They said they charge $15 for gel nail polish. So what they're saying is that you can go get the gel put on your nails but no polish for $55. NO other nail salon does that. The woman who did my nails put me on the phone with the manager, (Elaine?) who would not let me finish a sentence and kept talking over me. This back and forth conversation went on. I said okay, I will go next door and get cash. To which the woman who did my nails LOCKED THE DOOR and put her hand on my shoulder telling me I cannot leave. My nails were okay, not great. They barely had any colors to choose from. My friend's nails were horrible. I do not recommend this place to anyone. There are so many other places in Riverhead that are much better and less expensive. STAY AWAY.