Pearl Nail & Spa

496 County Rd 111, Manorville, NY 11949, USA

About Pearl Nail & Spa

2.2 / 5

from reviews

    Pathways For Wellness - Debbie
    -
    September 18, 2023

    Had a regular manicure one time, and it was ok. Thought I would go back and try a regular French manicure. Very disappointed. The person (it was not Vivian) who did my nails had to keep taking polish off when the white lines kept coming out uneven. Base coat was not applied on the 4-5 times she messed up on different nails. My thumbs are uneven. I will not be going back there anytime soon.

    Brittanie Mosele
    -
    October 18, 2023

    Don’t waste your money. I brought my own nail stickers in knowing they don’t do nail art which is fine. However she charged me 15 dollars to put my stickers on three of my nails. And messed it up! They started peeling up before I left have bubbles under them. She filed two down and leave them exposed to come off. She couldn’t stop talking long enough to pay attention or even care. I had to go somewhere else to get them fixed.

    AT J
    -
    June 06, 2024

    Diana was lovely and did a great job! I was in a rush and she did my nails fast and efficiently. I walked in after they just opened and they were cleaning and prepping for the day. This location is clean and well taken care of. I will definitely be returning!

    Bridget Camilleri
    -
    February 11, 2023

    Had my first gel manicure here today. I am very happy with the staff and the technician who took care of me. I have natural nails and prefer them short. She did a great job and was friendly! I will be back to them again :)

    Catherine McCauley
    -
    May 28, 2022

    I got my nails done two weeks ago, she unsold me on the dip powder instead of the gel ($43), and they chipped bad within a week and a half. I figured I’d go back today and have another manicure and pedicure. Started off with my toes, the massage I paid extra for was mediocre. Just rubbed my calf. Same motion. During the entire pedicure, the put the foil with acetone on my nails. I couldn’t go on my phone, work on my laptop. Nothing. Not to mention, there is absolutely no cell or WiFi coverage in the building. Once my pedicure was done, it was time for my nails. At this point, I was in there for over an hour. I told the owner that my nails chipped less then 2 weeks after I got if done. She said she would put another coat on top. Additionally I mentioned to keep my length. While sitting there and her doing my nails, towards the end I noticed my nails were super short. She filed them so far down. I asked her not to file anymore. When I did, she got upset with me. She started talking in her language with everyone that worked there. I knew she was angered by me. Her tone. Body language. I was really patient as I shared her with another customer getting her nails done. Kept flipping back and forth. Now 2 hours later, I had to leave and asked her if she could finish me up. That was moments before also - before I asked her to stop filing so much. At the end at checkout. I left my bag, laptop, cellphones and drink at the seat as I paid. As I also gave out cash tips. Here the owner is telling the other staff to seat another customer where I was sitting. No problem but my stuff is there. I’m getting my purse on, situated to leave and the staff is pulling away the chair. I couldn’t have felt more rushed in my life. ! Between the poorly performed foot massage, to my nails paint dip job missing several spots, to the worst customer experience of making me feel like I was in the wrong for simply asking not to file my nails down to nubs!!! Both times this month, I spent way over $100. First time was a spa pedicure and second was regular and still resulted over $100. I am sadden to write this review. But a place of relaxation shouldn’t make you feel like this !!

    Pearl Nail & Spa

    Our Address

    496 County Rd 111, Manorville, NY 11949, USA

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